Now in 59,000 hotel rooms
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Home Delivery

Delivery

Signed, sealed – delivered. Not only can you look forward to delivery in 10 working days, but our trusted couriers will carry your bed to a room of your choice and can even help with assembly!

Delivery Process

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Place your order with us at premierinnbed.co.uk

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Pay securely, and get it delivered to your door

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We'll carry the mattress or bed to your room

FAQ Topics

Product help

Product help
What should I expect from my new mattress? I have a problem with my Premier Inn bed, what do I do?
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Payment & finance

Payment & finance
When do I pay for the bed? How do I pay for the bed? What finance options do you offer?
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Delivery

Delivery
Is installation included in the price? What do I do if I need to amend an order or delivery date?
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Can't find what you're looking for?

Frequently asked

Find answers to our most commonly asked questions in our dedicated FAQs hub

FAQs

Call us

Our expert customer service team are on hand to answer any questions about your purchase. Lines are open from 08:30 - 17:00 Mon - Thurs and 08:30 - 16:30 Fri.

For calls related to your bed & mattress orders only call 0333 010 3103.
For other premier inn hotel queries click here.

Email us

For contact related to your bed and mattress purchase only, contact premierinn@silentnight.co.uk.
For guarantee claims, contact premierinnguarantee@silentnight.co.uk.

For other Premier Inn hotel queries please click here
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