Get in touch
The Premier Inn Silentnight customer service team are here to help with any purchase queries relating to your bed & mattress purchase. Give us a call, send us an email, or check out our FAQs to see if we have an answer online relating to your bed or mattress purchase.
For advice about an upcoming stay, to understanding how to make changes to your booking, the friendly Premier Inn hotel teams are available to help here.
Can't find what you're looking for?
Call us
Our expert customer service team are on hand to answer any questions about your purchase. Lines are open from 08:30 - 17:00 Mon - Thurs and 08:30 - 16:30 Fri.
For calls related to your bed & mattress orders only call 0333 010 3103.
For other premier inn hotel queries click here.
Email us
For contact related to your bed and mattress purchase only, contact premierinn@silentnight.co.uk.
For guarantee claims, contact premierinnguarantee@silentnight.co.uk.
For other Premier Inn hotel queries please click here.
Why buy direct from us?
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Delivered in 10 working days
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Exclusive to Premier Inn
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Buy now, pay later with Klarna
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Made in the UK with a
6 year warranty
Delivered in 10 working days
Exclusive to Premier Inn
Buy now, pay later with Klarna
Made in the UK with a
6 year warranty
Delivered in 10 working days
Exclusive to Premier Inn
Buy now, pay later with Klarna
Made in the UK with a
6 year warranty